Posts Tagged Frequently Asked Questions

Artwork Tracker for PC – Frequently Asked Questions (FAQ)

Artwork Tracker for PC

The following should address any questions or concerns you may have about Artwork Tracker for PC. I’ll be updating this post as new questions arise. Let me know if I’ve missed anything!

1. When will Artwork Tracker be available?

Artwork Tracker for PC is now available for download from my website here. You can learn more about Artwork Tracker for PC here.

2. What operating system do I need to be able to run Artwork Tracker for PC?

The app works on Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 / 11. It requires the .NET Framework 4, which will be installed automatically if your computer does not already have it. It also requires the .NET KB2468871 update patch.

3. I already have Artwork Tracker on my iPhone, iPad, or iPod touch. Do I have to buy it again for the PC?

Yes, if you would like to run Artwork Tracker on your PC, you’ll need to purchase it direct from my site. The PC version includes some additional features over and above the iOS version, including enhanced search and printing capabilities. While it does re-use some code from the iOS version, the app had to be substantially re-designed and re-written for the PC platform. Unfortunately porting the app to the PC wasn’t as simple as you might think!

4. I’m not sure if Artwork Tracker for PC will suit my needs. Is there a free trial version available?

Yes, it is available for download from my website here. The app is initially in an unregistered trial mode, limited to 5 artworks with 5 photos each, 5 clients, and 5 submissions. It will also only allow a single database window, and database import is disabled. That should be enough to give you some idea of whether the app will work for you. Purchasing a license either within the app or via my website unlocks full functionality.

5. Is it possible to sort the artworks by artist, rather than title?

Click Preferences… on the Tools menu and select the “Sort artworks by artist” checkbox under Sort Options. Close the window and you’ll find all artworks are now sorted by artist. Repeat these steps to sort by title again.

6. How do I re-order the photos on the Artwork Info screen?

After the artwork entry has been saved, double-click on it and then click on the All Photos section. This will show all the photos associated with the Artwork. Click and hold the mouse button on the photo (or photos) you’d like to organize on the Info screen, and move the mouse to where you’d like the photos to be arranged. Release the mouse button when you’re done.

To move a photo into one of the primary photo slots on the Artwork Info screen, arrange the photos in the All Photos section. The primary photo slots will now reflect the new order.

7. How do I add text captions to my photos? How can I hide them to take a closer look at the photo?

Double-click on the photo you’d like to add a caption to in the All Photos section of the Artwork Info window. Click the word balloon icon at the top of the window, then in the text box that appears, type in the text caption you’d like to associate with that photo. Click on the photo to end editing the caption. The new or modified text caption will now be displayed. Note that only the first few lines of the caption will be superimposed over the photo. To hide the caption, click once on the photo. You can scroll between the photos by clicking the left and right arrow buttons, and zoom-in by resizing the photo window.

8. I have an Artwork Tracker database on my iPhone, iPad, or iPod touch. How do I transfer it to Artwork Tracker for PC?

You’ll need all devices on the same local WiFi network as your PC. Then follow these steps:

(1) Tap the Backup Database button on the Tools screen within the app on your device.
(2) Create a new database within Artwork Tracker for PC and save it to your Documents folder.
(3) Click the Import Database button in the document window toolbar within Artwork Tracker for PC. This is the button next to the printer button. The button has an arrow pointing to the right, away from the device icon. You can also select the Import from -> Artwork Tracker Mobile App item in the File menu.
(4) The Import Database window will appear. You should see your device shown in the Devices section. If it isn’t there, double-check that you’ve selected Backup Database (or Export Database) on the Tools screen within Artwork Tracker on your device. Check the Messages box in Artwork Tracker for PC for helpful information.
(5) Select the device you want to import from, then select Restore Complete Database in the Import Options section. You may also choose to Import Artworks and Clients, Import Artworks, or Import Clients.
(6) Once you’re satisfied with the selected device and import options, click the Import button.
(7) After the progress bar completes, an alert will appear indicating whether the import was successful. Click OK.
(8) The database in Artwork Tracker for PC should now match the database on your device.

Note that the above steps will completely replace the contents of the database within Artwork Tracker for PC, unless you’ve chosen not to restore the complete database. In that case, you may see duplicate entries in your database after the import is complete.

9. I have a database in Artwork Tracker for PC I’d like to transfer to Artwork Tracker on my iPhone, iPad, or iPod touch. How do I accomplish this?

The steps are similar to question 8 above, except you must select either Restore Database or Import Database on your device, and click the Export Database button in the document window toolbar within Artwork Tracker for PC. This is the toolbar button with the arrow pointing toward the device icon. When the export is complete, you should consult the pop-up alert on your device for further instructions.

10. I have an iPad, an iPhone, and a PC. How do I keep the databases in sync between all of these devices?

Artwork Tracker currently doesn’t have a simple means of keeping databases synchronized on separate devices. However, it is still possible to transfer the database between devices manually. You first need to backup the database from the device with the most current copy to your computer (or from your computer to the device). The steps for achieving this are shown above in questions 8 and 9. A good workflow is to use your PC as a hub for the database, updating that after you’ve made changes on your device.

11. I have the Artwork Tracker trial version and just bought the full version. How do I transfer my data from the trial version?

When you purchase the full version you’ll be provided with license details to unlock the app. The trial version and the full version are the same app – there is nothing further to download. All of your data will be accessible the next time you run the app.

12. I have a whole spreadsheet of data I’d like to import into the app. How can I do that?

Provided your spreadsheet program can export to CSV format and allows you to specify comma separators and dates in a particular format, you should be able to import it into the app. Artwork Tracker expects to receive CSV data according to the CSV template file, available in the Downloads section of this site.

13. Can you incorporate some new fields into the app? Can I change the names of any of the data fields?

Incorporating new fields may be possible, but keep in mind that any changes will also need to be made to the iOS app version, where screen real estate is very limited. I’ve tried to select fields that would be useful for most people using the app, and have tried to minimize clutter as much as possible. The Notes field may be used to log information that isn’t captured by any other field. Sorry, the names of the data fields cannot be changed.

14. What is the X icon in the toolbar used for?

The ‘X’ icon (next to the ‘+’ icon in the toolbar) is used to delete a particular artwork, client, or submission. It has no effect until you select an item from the list. Clicking on one of the rows in the table will select that row and highlight it. To delete the highlighted artwork, client, or submission, click the X icon in the toolbar. Alternatively you may select Remove Item from the Edit menu.

15. How do I use the artwork report feature? How do I view the artwork report?

The artwork report shows a summary of your collection, followed by the data and photos for every artwork in your collection. This report can be useful for inventory or insurance purposes, and may be printed from within your web browser.

Click the Export To -> HTML Report lines on the File menu.

(1) Select the Report Folder where you’d like to store the report and the corresponding photos.
(2) Enter a filename in the Report File field. Note that the photos will be stored in a sub-folder of the same name with a _photos suffix.
(3) Select whether you’d like to export a report with Small photos, Medium photos, Large photos, or Extra-Large photos then click the Export button.
(4) A progress bar window will appear, followed by a popup when the export is complete.

To view the report, locate the Report Folder you specified in (1) and double-click on the Report File you specified in (2). Your web browser will load the artwork report.

16. I have questions, feature requests, or concerns that aren’t listed above. How can I contact you?

You can reach me via email (ArtworkTracker@andrewnicolle.com), on the Artwork Tracker Facebook page, or on Twitter (I’m @andrewnicolle). I can usually respond to queries within 24 hours. If you like Artwork Tracker for PC, please spread the word. Thanks!

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Artwork Tracker for Mac – Frequently Asked Questions (FAQ)

Artwork Tracker for Mac

The following should address any questions or concerns you may have about Artwork Tracker for Mac. I’ll be updating this post as new questions arise. Let me know if I’ve missed anything!

1. When will Artwork Tracker be available? When will it hit the Mac App Store?

Artwork Tracker for Mac is currently available for download from my website and on the Mac App Store. You can learn more about Artwork Tracker for Mac here.

2. What Mac OS X operating system do I need to be able to run Artwork Tracker for Mac?

The app works on Lion (OS X 10.7.x), through to Ventura (macOS 10.13).

3. I already have Artwork Tracker on my iPhone, iPad, or iPod touch. Do I have to buy it again for the Mac?

Yes, if you would like to run Artwork Tracker on your Mac, you’ll need to purchase it direct from my site, or from the Mac App Store. The Mac version includes some additional features over and above the iOS version, including enhanced search and printing capabilities. While it does re-use some code from the iOS version, the app had to be substantially re-designed and re-written for the Mac platform. Unfortunately porting the app to the Mac wasn’t as simple as you might think!

4. I’m not sure if Artwork Tracker for Mac will suit my needs. Is there a free trial version available?

Yes, it’s available for download here. The app is initially in an unregistered trial mode, limited to 5 artworks with 5 photos each, 5 clients, and 5 submissions. It will also only allow a single database window, and database import is disabled. That should be enough to give you some idea of whether the app will work for you. Purchasing a license either within the app or via my website unlocks full functionality. You may also purchase via the Mac App Store.

5. Is it possible to sort the artworks by artist, rather than title?

Click the Preferences… line on the Artwork Tracker menu and select the “Sort artworks by artist” checkbox under Sort Options. Close the window and you’ll find all artworks are now sorted by artist. Repeat these steps to sort by title again.

6. How do I re-order the photos on the Artwork Info screen?

After the artwork entry has been saved, double-click on it and then click on the All Photos section. This will show all the photos associated with the Artwork. Click and hold the mouse button on the photo (or photos) you’d like to organize on the Info screen, and move the mouse to where you’d like the photos to be arranged. Release the mouse button when you’re done.

To move a photo into one of the primary photo slots on the Artwork Info screen, arrange the photos in the All Photos section. The primary photo slots will now reflect the new order.

7. How do I add text captions to my photos? How can I hide them to take a closer look at the photo?

Double-click on the photo you’d like to add a caption to in the All Photos section of the Artwork Info window. Click the word balloon icon at the top of the window, then in the text box that appears, type in the text caption you’d like to associate with that photo. Click on the photo to end editing the caption. The new or modified text caption will now be displayed. Note that only the first few lines of the caption will be superimposed over the photo. To hide the caption, click once on the photo. You can scroll between the photos by clicking the left and right arrow buttons, and zoom-in by resizing the photo window.

8. I have an Artwork Tracker database on my iPhone, iPad, or iPod touch. How do I transfer it to Artwork Tracker for Mac?

You’ll need all devices on the same local WiFi network as your Mac. Then follow these steps:

(1) Tap the Backup Database button on the Tools screen within the app on your device.
(2) Create a new database within Artwork Tracker for Mac and save it to your Documents folder.
(3) Click the Import Database button in the document window toolbar within Artwork Tracker for Mac. This is the button next to the printer button. The button has an arrow pointing to the right, away from the device icon. You can also select the Import from -> Artwork Tracker Mobile App item in the File menu.
(4) The Import Database window will appear. You should see your device shown in the Devices section. If it isn’t there, double-check that you’ve selected Backup Database (or Export Database) on the Tools screen within Artwork Tracker on your device. Check the Messages box in Artwork Tracker for Mac for helpful information.
(5) Select the device you want to import from, then select Restore Complete Database in the Import Options section. You may also choose to Import Artworks and Clients, Import Artworks, or Import Clients.
(6) Once you’re satisfied with the selected device and import options, click the Import button.
(7) After the progress bar completes, an alert will appear indicating whether the import was successful. Click OK.
(8) The database in Artwork Tracker for Mac should now match the database on your device.

Note that the above steps will completely replace the contents of the database within Artwork Tracker for Mac, unless you’ve chosen not to restore the complete database. In that case, you may see duplicate entries in your database after the import is complete.

9. I have a database in Artwork Tracker for Mac I’d like to transfer to Artwork Tracker on my iPhone, iPad, or iPod touch. How do I accomplish this?

The steps are similar to question 8 above, except you must select either Restore Database or Import Database on your device, and click the Export Database button in the document window toolbar within Artwork Tracker for Mac. This is the toolbar button with the arrow pointing toward the device icon. When the export is complete, you should consult the pop-up alert on your device for further instructions.

10. I have an iPad, an iPhone, and a Mac. How do I keep the databases in sync between all of these devices?

Artwork Tracker currently doesn’t have a simple means of keeping databases synchronized on separate devices. However, it is still possible to transfer the database between devices manually. You first need to backup the database from the device with the most current copy to your computer (or from your computer to the device). The steps for achieving this are shown above in questions 8 and 9. A good workflow is to use your Mac as a hub for the database, updating that after you’ve made changes on your device.

11. I have the Artwork Tracker trial version and just bought the full version. How do I transfer my data from the trial version?

When you purchase the full version you’ll be provided with license details to unlock the app. The trial version and the full version are the same app – there is nothing further to download. All of your data will be accessible the next time you run the app.

If you’ve purchased via the Mac App Store, you’ll need to save the database from the trial version to somewhere you can easily locate (the Documents folder, or your desktop, for example), and load it within the Mac App Store version. The trial version of the app may then be deleted once you’ve transferred the database.

12. I have a whole spreadsheet of data I’d like to import into the app. How can I do that?

Provided your spreadsheet program can export to CSV format and allows you to specify comma separators and dates in a particular format, you should be able to import it into the app. Artwork Tracker expects to receive CSV data according to the CSV template file, available in the Downloads section of this site.

13. Can you incorporate some new fields into the app? Can I change the names of any of the data fields?

Incorporating new fields may be possible, but keep in mind that any changes will also need to be made to the iOS app version, where screen real estate is very limited. I’ve tried to select fields that would be useful for most people using the app, and have tried to minimize clutter as much as possible. The Notes field may be used to log information that isn’t captured by any other field. Sorry, the names of the data fields cannot be changed.

14. What is the X icon in the toolbar used for?

The ‘X’ icon (next to the ‘+’ icon in the toolbar) is used to delete a particular artwork, client, or submission. It has no effect until you select an item from the list. Clicking on one of the rows in the table will select that row and highlight it in a brown colour. To delete the highlighted artwork, client, or submission, click the X icon in the toolbar. Alternatively you may select Remove Item from the Edit menu.

15. How do I use the artwork report feature? How do I view the artwork report?

The artwork report shows a summary of your collection, followed by the data and photos for every artwork in your collection. This report can be useful for inventory or insurance purposes, and may be printed from within your web browser.

Click the Export To -> HTML Report lines on the File menu.

(1) Select the Report Folder where you’d like to store the report and the corresponding photos.
(2) Enter a filename in the Report File field. Note that the photos will be stored in a sub-folder of the same name with a _photos suffix.
(3) Select whether you’d like to export a report with Small photos, Medium photos, or Large photos, then click the Export button.
(4) A progress bar window will appear, followed by a popup when the export is complete.

To view the report, locate the Report Folder you specified in (1) using the Mac Finder, and double-click on the Report File you specified in (2). On OS X Snow Leopard, your web browser will load the artwork report.

On OS X Lion or OS X Mountain Lion, a warning will appear asking if you are sure you want to open the file. Since you have generated the file yourself using the app, click the Open button. Your web browser will then load the artwork report. If you ever want to relocate the artwork report, be sure to move the similarly-named folder with the _photos suffix. This will ensure the report file will still know where to find the photos.

16. I have questions, feature requests, or concerns that aren’t listed above. How can I contact you?

You can reach me via email (ArtworkTracker@andrewnicolle.com), on the Artwork Tracker Facebook page, or on Twitter (I’m @andrewnicolle). I can usually respond to queries within 24 hours. If you like Artwork Tracker for Mac, please spread the word. Thanks!

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Bonsai Album for Mac – Frequently Asked Questions (FAQ)

Bonsai Album for Mac - Now Available!

The following should address any questions or concerns you may have about Bonsai Album for Mac. I’ll be updating this post as new questions arise. Let me know if I’ve missed anything!

1. When will Bonsai Album be available? When will it hit the Mac App Store?

Bonsai Album for Mac is now available for download from my website here and from the Mac App Store. You can learn more about Bonsai Album for Mac here.

2. What Mac OS X operating system do I need to be able to run Bonsai Album for Mac?

The app works on Lion (OS X 10.7.x), through to Ventura (macOS 10.13).

3. I already have Bonsai Album on my iPhone, iPad, or iPod touch. Do I have to buy it again for the Mac?

Yes, if you would like to run Bonsai Album on your Mac, you’ll need to purchase it direct from my site, or from the Mac App Store. The Mac version includes some additional features over and above the iOS version, including photo organization, enhanced search, and printing capabilities. I first began work on Bonsai Album for Mac in 2012. While it does re-use some code from the iOS version, the app had to be substantially re-designed and re-written for the Mac platform. Unfortunately porting the app to the Mac wasn’t as simple as you might think!

4. I’m not sure if Bonsai Album for Mac will suit my needs. Is there a free trial version available?

Yes, it’s available for download from my website here. The app is initially in an unregistered trial mode, limited to 3 bonsai, 3 pots, and 3 logs, with 3 photos each. It will also only allow a single database window, and database import is disabled. That should be enough to give you some idea of whether the app will work for you. Purchasing a license either within the app or via my website unlocks full functionality. You may also purchase via the Mac App Store.

5. Will Bonsai Album for Mac be localized into my language soon?

Possibly. Bonsai Album is currently localized into English, Japanese, French, Italian, German, Spanish, and Portuguese. If there’s interest, I may also consider Simplified Chinese (盆景相册) or Traditional Chinese (盆景相冊). Let me know!

6. Is it possible to sort the bonsai by species, rather than name?

Click the Preferences… line on the Bonsai Album menu and select the “Sort bonsai by species” checkbox under Sort Options. Close the window and you’ll find all bonsai are now sorted by species. Repeat these steps to sort by name again.

7. What is the purpose of the Type field on the Log Info screen?

The type field is used by the app to determine what should be displayed in the Logs list for that log entry. For instance, selecting Bonsai will show the bonsai name selected in the Bonsai field, selecting Pot will show the Pot name in the Pot field, and Note will show a brief summary taken from the Notes field. Select either Bonsai, Pot, or Note in the Type field depending on what information that particular log entry is recording.

8. How do I re-order the photos on the Bonsai Info, Pot Info, or Log Info screens?

After the entry has been saved, double-click on it and then click on the All Photos section. This will show all the photos associated with the Bonsai, Pot, or Log. Click and hold the mouse button on the photo (or photos) you’d like to organize on the Info screen, and move the mouse to where you’d like the photos to be arranged. Release the mouse button when you’re done.

To move a photo into one of the primary photo slots on the Bonsai Info, Pot Info, or Log Info screens, arrange the photos in the All Photos section. The primary photo slots will now reflect the new order.

9. How do I add text captions to my photos? How can I hide them to take a closer look at the photo?

Double-click on the photo you’d like to add a caption to in the All Photos section of the Bonsai Info, Pot Info, or Log Info window. Click the word balloon icon at the top of the window, then in the text box that appears, type in the text caption you’d like to associate with that photo. Click on the photo to end editing the caption. The new or modified text caption will now be displayed. Note that only the first few lines of the caption will be superimposed over the photo. To hide the caption, click once on the photo. You can scroll between the photos by clicking the left and right arrow buttons, and zoom-in by resizing the photo window.

10. How do I capture sold, stolen or dead trees, broken pots, or other events?

The place for capturing these events is on the Log Info window. Create a new Log entry, click the Event field and type in the new Event (Sold, for instance). The new Event will be saved when you click the OK or Save button. It will then be available for use with this and other log entries. In the Bonsai field (or Pot field), select the corresponding tree (or pot). Set the Type field to Bonsai (or Pot). Set the date the Event occurred, and add any relevant photos or notes. Click Save, and the new dated Log entry will appear in the list. Now when you tap the Log History button on the Bonsai Info (or Pot Info) window, you’ll see the complete history of the tree (or pot).

11. I have a Bonsai Album database on my iPhone, iPad, or iPod touch. How do I transfer it to Bonsai Album for Mac?

You’ll need all devices on the same local WiFi network as your Mac. Then follow these steps:

(1) Tap the Backup Database button on the Tools screen within the app on your device.
(2) Create a new database within Bonsai Album for Mac and save it to your Documents folder.
(3) Click the Import Database button in the document window toolbar within Bonsai Album for Mac. This is the button next to the printer button. The button has an arrow pointing to the right, away from the device icon. You can also select the Import from -> Bonsai Album Mobile App item in the File menu.
(4) The Import Database window will appear. You should see your device shown in the Devices section. If it isn’t there, double-check that you’ve selected Backup Database (or Export Database) on the Tools screen within Bonsai Album on your device. Check the Messages box in Bonsai Album for Mac for helpful information.
(5) Select the device you want to import from, then select Restore Complete Database in the Import Options section. You may also choose to Import Bonsai and Pots, Import Bonsai, or Import Pots.
(6) Once you’re satisfied with the selected device and import options, click the Import button.
(7) After the progress bar completes, an alert will appear indicating whether the import was successful. Click OK.
(8) The database in Bonsai Album for Mac should now match the database on your device.

Note that the above steps will completely replace the contents of the Bonsai Album database within Bonsai Album for Mac, unless you’ve chosen not to restore the complete database. In that case, you may see duplicate entries in your database after the import is complete.

12. I have a Bonsai Album database in Bonsai Album for Mac I’d like to transfer to Bonsai Album on my iPhone, iPad, or iPod touch. How do I accomplish this?

The steps are similar to question 11 above, except you must select either Restore Database or Import Database on your device, and click the Export Database button in the document window toolbar within Bonsai Album for Mac. This is the toolbar button with the arrow pointing toward the device icon. When the export is complete, you should consult the pop-up alert on your device for further instructions.

13. I have an iPad, an iPhone, and a Mac. How do I keep the databases in sync between all of these devices?

Bonsai Album currently doesn’t have a simple means of keeping databases synchronized on separate devices. However, it is still possible to transfer the database between devices manually. You first need to backup the database from the device with the most current copy to your computer (or from your computer to the device). The steps for achieving this are shown above in questions 11 and 12. A good workflow is to use your Mac as a hub for the database, updating that after you’ve made changes on your device.

14. I have the Bonsai Album trial version and just bought the full version. How do I transfer my data from the trial version?

When you purchase the full version you’ll be provided with license details to unlock the app. The trial version and the full version are the same app – there is nothing further to download. All of your data will be accessible the next time you run the app.

If you’ve purchased via the Mac App Store, you’ll need to save the database from the trial version to somewhere you can easily locate (the Documents folder, or your desktop, for example), and load it within the Mac App Store version. The trial version of the app may then be deleted once you’ve transferred the database.

15. I have a whole spreadsheet of data I’d like to import into the app. How can I do that?

Provided your spreadsheet program can export to CSV format and allows you to specify comma separators and dates in a particular format, you should be able to import it into the app. Bonsai Album expects to receive CSV data according to the CSV template file, available in the Downloads section of this site.

16. Can you incorporate some new fields into the app? Can I change the names of any of the data fields?

Incorporating new fields may be possible, but keep in mind that any changes will also need to be made to the iOS app version, where screen real estate is very limited. I’ve tried to select fields that would be useful for most people using the app, and have tried to minimize clutter as much as possible. The Notes field may be used to log information that isn’t captured by any other field. Sorry, the names of the data fields cannot be changed.

17. What is the X icon in the toolbar used for?

The ‘X’ icon (next to the ‘+’ icon in the toolbar) is used to delete a particular bonsai, pot, or log. It has no effect until you select an item from the list. Clicking on one of the rows in the table will select that row and highlight it in a brown colour. To delete the highlighted bonsai, pot, or log, click the X icon in the toolbar. Alternatively you may select Remove Item from the Edit menu. Note that if a particular bonsai or pot is associated with any logs, an alert popup will appear asking if you still wish to delete the bonsai or pot. If there are no associated logs, the highlighted item will be deleted immediately.

18. How do I use the reminder feature?

First, pick a log entry or create a new one. Select Yes next to the Reminder field, and a popup will appear asking if you want to add a reminder to the calendar. Click Add and another window will appear where you can create a calendar entry. If there’s already an entry, it’ll allow you to edit it (or delete it). If Reminder is set to Yes, changing the date will also show a popup asking if you want to add/edit on the calendar. If you check your Mac’s calendar, the entry should be recorded against the date/time you set.

The idea is you set a future date, set Reminder to Yes, and the log entry will be highlighted on and after that date. The Reminders Due statistic is also updated. Once you’ve taken care of the task (fertilizing, repotting, etc), set Reminder back to No.

19. How do I use the bonsai report feature? How do I view the bonsai report?

The bonsai report shows a summary of your collection, followed by the data and photos for every bonsai, pot, and log entry in your collection. This report can be useful for inventory or insurance purposes, and may be printed from within your web browser.

Click the Export To -> HTML Report lines on the File menu.

(1) Select the Report Folder where you’d like to store the report and the corresponding photos.
(2) Enter a filename in the Report File field. Note that the photos will be stored in a sub-folder of the same name with a _photos suffix.
(3) Select whether you’d like to export a report with Small photos, Medium photos, or Large photos, then click the Export button.
(4) A progress bar window will appear, followed by a popup when the export is complete.

To view the report, locate the Report Folder you specified in (1) using the Mac Finder, and double-click on the Report File you specified in (2). On OS X Snow Leopard, your web browser will load the bonsai report.

On OS X Lion or OS X Mountain Lion, a warning will appear asking if you are sure you want to open the file. Since you have generated the file yourself using the app, click the Open button. Your web browser will then load the bonsai report. If you ever want to relocate the bonsai report, be sure to move the similarly-named folder with the _photos suffix. This will ensure the report file will still know where to find the photos.

20. I have questions, feature requests, or concerns that aren’t listed above. How can I contact you?

You can reach me via email (BonsaiAlbum@andrewnicolle.com), on the Bonsai Album Facebook page, or on Twitter (I’m @andrewnicolle). I can usually respond to queries within 24 hours. If you like Bonsai Album for Mac, please spread the word. Thanks!

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Story Tracker for Mac – Frequently Asked Questions (FAQ)

Story Tracker for Mac

Story Tracker for Mac is now available for direct download and on the Mac App Store. You can learn more about the app here. The following should address any questions or concerns you may have about Story Tracker for Mac. I’ll be updating this post as new questions arise. Let me know if I’ve missed anything!

1. When will Story Tracker be available? When will it hit the Mac App Store?

Story Tracker for Mac is now available for download here and from the Mac App Store. You can learn more about Story Tracker for Mac here.

2. What Mac OS X operating system do I need to be able to run Story Tracker for Mac?

The app works on Lion (OS X 10.7.x), through to Ventura (macOS 10.13).

3. I already have Story Tracker on my iPhone, iPad, or iPod touch. Do I have to buy it again for the Mac?

Yes, if you would like to run Story Tracker on your Mac, you’ll need to purchase it direct from my site, or eventually from the Mac App Store. The Mac version includes some additional features over and above the iOS version, including enhanced search and printing capabilities. I first began work on Story Tracker for Mac soon after the announcement of the Mac App Store, back in January 2011. While it does re-use some code from the iOS version, the app had to be substantially re-designed and re-written for the Mac platform. Unfortunately porting the app to the Mac wasn’t as simple as you might think!

4. I’m not sure if Story Tracker for Mac will suit my needs. Is there a free trial version available?

Yes, it’s available for download from my website here. The app is initially in an unregistered trial mode, limited to 5 stories, 5 markets, and 5 submissions. It will also only allow a single database window, and database import is disabled. That should be enough to give you some idea of whether the app will work for you. Purchasing a license either within the app or via my website unlocks full functionality. You may also purchase via the Mac App Store.

5. I have a Story Tracker database on my iPhone, iPad, or iPod touch. How do I transfer it to Story Tracker for Mac?

You’ll need all devices on the same local WiFi network as your Mac. Then follow these steps:

(1) Tap the Backup Database button on the Tools screen within the app on your device.
(2) Create a new database within Story Tracker for Mac and save it to your Documents folder.
(3) Click the Import Database button in the document window toolbar within Story Tracker for Mac. This is the button next to the printer button. The button has an arrow pointing to the right, away from the device icon. You can also select the Import from -> Story Tracker Mobile App item in the File menu.
(4) The Import Database window will appear. You should see your device shown in the Devices section. If it isn’t there, double-check that you’ve selected Backup Database (or Export Database) on the Tools screen within Story Tracker on your device. Check the Messages box in Story Tracker for Mac for helpful information.
(5) Select the device you want to import from, then select Restore Complete Database in the Import Options section. You may also choose to Import Stories and Markets, Import Stories, or Import Markets.
(6) Once you’re satisfied with the selected device and import options, click the Import button.
(7) An alert will appear indicating whether the import was successful. Click Ok.
(8) The database in Story Tracker for Mac should now match the database on your device.

Note that the above steps will completely replace the contents of the Story Tracker database within Story Tracker for Mac, unless you’ve chosen not to restore the complete database. In that case, you may see duplicate entries in your database after the import is complete.

6. I have a Story Tracker database in Story Tracker for Mac I’d like to transfer to Story Tracker on my iPhone, iPad, or iPod touch. How do I accomplish this?

The steps are similar to question 5 above, except you must select either Restore Database or Import Database on your device, and click the Export Database button in the document window toolbar within Story Tracker for Mac. This is the toolbar button with the arrow pointing toward the device icon. When the export is complete, you should consult the pop-up alert on your device for further instructions.

7. I have an iPad, an iPhone, and a Mac. How do I keep the databases in sync between all of these devices?

Story Tracker currently doesn’t have a simple means of keeping databases synchronized on separate devices. However, it is still possible to transfer the database between devices manually. You first need to backup the database from the device with the most current copy to your computer (or from your computer to the device). The steps for achieving this are shown above in questions 5 and 6. A good workflow is to use your Mac as a hub for the database, updating that after you’ve made changes on your device.

8. I have the Story Tracker trial version and just bought the full version. How do I transfer my data from the trial version?

When you purchase the full version you’ll be provided with license details to unlock the app. The trial version and the full version are the same app – there is nothing further to download. All of your data will be accessible the next time you run the app.

If you’ve purchased via the Mac App Store, you’ll need to save the database from the trial version to somewhere you can easily locate (the Documents folder, or your desktop, for example), and load it within the Mac App Store version. The trial version of the app may be deleted once you’ve transferred the database.

9. I have a whole spreadsheet of submission data I’d like to import into the app. How can I do that?

Provided your spreadsheet program can export to CSV format and allows you to specify comma separators and dates in a particular format, you should be able to import it into the app. Story Tracker expects to receive CSV data according to the CSV template file, available in the Downloads section of the site. This template file can also be found via the File -> Import from -> CSV menu sequence within the app.

10. Can you incorporate some new fields into the app? Can I change the names of any of the data fields?

Incorporating new fields may be possible, but keep in mind that any changes will also need to be made to the iOS app version, where screen real estate is very limited. I’ve tried to select fields that would be useful for most writers using the app, and have tried to minimize clutter as much as possible. The Notes field may be used to log information that isn’t captured by any other field. Sorry, the names of the data fields cannot be changed.

11. What is the X icon in the toolbar used for?

The ‘X’ icon (next to the ‘+’ icon in the toolbar) is used to delete a particular story, market, or submission. It has no effect until you select an item from the list. Clicking on one of the rows in the table will select that row and highlight it in a brown colour. To delete the highlighted story, market, or submission, click the X icon in the toolbar. Alternatively you may select Remove Item from the Edit menu. Note that if a particular story or market is associated with any submissions, an alert will appear asking if you still wish to delete the story or market. If there are no associated submissions, the highlighted item will be deleted immediately.

12. What does trunked mean?

The Trunked? field appears on the Story Info screen, with options of Yes or No. It essentially means you’ve put the story away in the trunk (or drawer, filing-cabinet, or hard-drive) and don’t plan to submit it anywhere again. You’d typically do this when you’ve exhausted the list of markets you planned to send the story to, or if you don’t think it’s good enough to send anywhere. In practical terms, when Trunked? is set to Yes the story will no longer appear in the drop-down list when you create or modify a submission. You can decide to un-trunk the story at any time by setting the state back to No.

13. I have questions, feature requests, or concerns that aren’t listed above. How can I contact you?

You can reach me via email (StoryTracker@andrewnicolle.com), on the Story Tracker Facebook page, or on Twitter (I’m @andrewnicolle). I can usually respond to queries within 24 hours. If you like Story Tracker for Mac, please spread the word. Thanks!

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